Update: As of 2022, the below is no longer an issue.
Having trouble connecting to your Samsung?
Click HERE to find some simple troubleshooting techniques for your Android device. (Note: If these techniques do not work, please read below)
There is a bug currently with the Galaxy versions of Android 10
affecting the BluVac micron gauges. In the meantime, if you are having a problem connecting our gauge to you Galaxy model device, please call us.
AccuTools developed a solution to workaround this bug. Please email us at sales@accutools.com or call us at 954.227.0781
Samsong device not connecting with bluevac pro.after updating phone
There is currently a bug on the Android side that affects connectivity. We can fix it, but it requires you to mail in your gauge. Please follow the directions on this page if you’re interested in that. https://accutools.com/support/bluvac-app-s10-note10