AccuTools® Warranty Repair

All Products (Except BluFlame)

For all products EXCEPT the BluFlame. Before calling for warranty or repair service please consult your operator manual for product operation and/or troubleshooting tips.

To obtain warranty or repair service, you must first obtain a RMA number by contacting us by phone. Any package received without this RMA number will be refused.

For warranty service, a legible copy of the original receipt must be sent along with the product. The returned product must be properly packaged and insured against shipping damage. Any shipping damage resulting from improper packaging shall be the responsibility of the Purchaser. The repaired or replaced product will be returned to Purchaser, freight prepaid via UPS or FedEx ground only. Repaired or replaced units carry an additional 90 days warranty.

 

BluFlame Analyzers

For the BluFlame Analyzers. Before calling for warranty or repair service please consult your operator manual for product operation and/or troubleshooting tips.

Because of the complexity of the BluFlame analyzers, AccuTools utilizes the knowledge and skill of MRU instruments, Inc. to service, calibrate and repair them.

Please click the button below to be directed to the MRU Service Request form. You will be asked to register a new account with them.  Once you enter an email and password, a verification email is auto generated, which will take you back to the log-in screen.  Once logged in, go to the Service Request tab and click on the RMA button.

MRU Instruments, Inc.
18838 S Memorial Dr. – Suite 103
Humble, Texas 77338
832-230-0155
service@mru-instruments.com